Many Company-CSR and Foundations are still playing catch-up with appropriate technology that can help them to efficiently manage their CSR operations and accurately measure impact. While the mission-critical organizational departments may have adopted the best technologies, CSR is still working with home-grown, isolated, single-use technologies, or worse excel.
On one hand the reporting and regulatory compliances are getting more and more stringent and on the other hand the need for organizations to integrate their operations with the global goals is getting urgent. It is no wonder that the CSR management is struggling to keep up!
Implementing ERP software for CSR operations streamlines processes, centralizes data, ensures compliance, allocates resources efficiently, manages risks, engages stakeholders, and drives continuous improvement in sustainability performance.
The Current Challenge of CSR Management
Company-CSR or Foundations are used to looking at things in isolation, since CSR was never integrated with the rest of the organizational operations or strategic initiatives. Moreover, due to a cap on their administrative spend, CSR management have always spent on purchasing or making software in a piece-meal manner. They are now being straddled with multiple software that does not work with each other, multiple vendors of the software that have varying degree of support or worse, no support, bear administrative funds and efforts in having to maintain multiple AMCs, etc. The worst part is that despite all these software they still have to spend additional time, efforts and funds, trying to stitch data from different software silos, just to eke out standard reports and create dashboards of questionable data-integrity.
All this not only affects efficient management of CSR operations but also provides inaccurate feedback on qualitative and quantitative impact of the CSR activities, especially with respect to the CSR spending and the larger organizational goals.
The Role of ERP Software in Addressing CSR Management Challenges
Enterprise Resource Planning (ERP) software has been around for a while. Popularized by SAP and Oracle in the 90s, many large organizations have already adopted them to manage their core operations. But so far there has never been an attempt to provide something similar to manage core CSR operations.
Introducing Synergyconnect’s Social Integrated Platform (SIP)
Synergyconnect’s Social Integrated Platform (SIP) is a SaaS-based ERP that is specifically designed to manage end-to-end CSR operations. SIP enables Company-CSR and Foundations to seamlessly create, capture, track and report their CSR initiatives under a single umbrella. It eliminates the headaches of having to deal with multiple software-vendors, licenses, AMCs, helpdesks for its upkeep and use.
At operational level, it substantially reduces the time, efforts and funds taken to create reports, dashboards and other administrative & regulatory documentation, at times even helping to get them in real time. Integration at functional level ensures that all data points for different functions, served by all internal and external users, are seamlessly captured & validated for upstream analysis and reporting. Seamless integration also ensures that the captured data is not corrupted, which is most likely to happen through manual entry from paper to the system or re-entry from one system to another.
Benefits of using SIP for CSR Management
Synergyconnect’s ERP software – the Social Integrated Platform – streamlines CSR processes, eliminating inefficiencies and optimizing workflows. This efficiency extends to CSR activities, making them easier to manage and scale. It also helps in better management and data-driven decision-making of CSR performance by ensuring availability of accurate and timely reports and dashboards.
